To ensure you can use the services and information on the Kinnso platform (hereinafter referred to as "the platform") with peace of mind, please read the Kinnso Privacy Policy Statement (hereinafter referred to as "this Privacy Policy Statement") to protect your rights:

Scope of Application

The Kinnso Privacy Policy Statement explains how the platform handles your personal data collected during your use of the website services. This Privacy Policy Statement does not apply to websites outside of the platform, and the platform will never provide your personal data to any third party unrelated to the platform's services without your consent.

Collection of Personal Data

When you register an account, browse the web pages, or participate in website activities, the platform will collect your personal identification information. We may also obtain your personal data from other cooperating third-party providers, such as public databases, joint marketing partners, social media platforms, etc. This includes information you may provide when registering or using the platform's services, such as your name, phone number, and email address, as well as your IP address, usage times, browsing, and click records related to your use of network connection services. Once you have successfully registered and logged in or used the platform's services, the platform will obtain your personal data.

Purpose of Collecting Personal Data:

The platform collects personal data to provide e-commerce platform services, customer services, technical maintenance services, fulfill legal or contractual obligations, protect the relevant rights of parties and consumers, and for marketing purposes. When you browse the platform's website, the system will record related data and behaviors, including your name, email address, address, IP address used for network connection services, usage times, browsing, and click records. If you choose to buy and sell goods on this website, the platform will collect your behavior data related to buying and selling goods. The purpose is for analyzing web traffic and behavior. The data collected will not directly identify you but may correspond to you or a specific device.

Use of Personal Data

Within the limits permitted by applicable law, the platform will collect, use, disclose, and otherwise process your personal information for internal use by the platform and third-party cooperating providers. The platform is obligated to maintain the confidentiality of your information indefinitely, until you terminate your subscription to Kinnso services, at which point your data will be deleted.

To respond to your inquiries and communicate with you, sending messages with your consent.

To complete your transactions and/or donations, if applicable, including processing payments, order delivery, communicating with you regarding your transactions, and providing related customer services.

To provide you with the latest news and announcements about our products, promotions, marketing activities, and projects, and to send you invitations to participate in special projects via the website.

To contact you if we have not heard from you for a period of time.

To send you advertising/promotional information from us and our partners.

To offer personalized product and promotional information through our website.

To allow you to send messages to friends through the website. By using this feature, you assure us that you have the right to use and provide us with your friend's name, email address, phone number, or other contact information.

To enable you to connect with other users through the website, where applicable.

To allow you to participate in social sharing activities, including real-time social media updates.

For our business purposes, such as analyzing and managing our business, conducting market research, auditing, developing new products, improving our website, services, and products, analyzing trends, determining the effectiveness of our promotional campaigns, creating personalized content, testing customer satisfaction, and providing customer service (including troubleshooting and addressing customer-related issues).

When we believe it is necessary or appropriate to:

a. Comply with applicable laws, including laws outside your country of residence;
b. Comply with legal processes;
c. Respond to requests from public and governmental authorities, including those outside your country of residence;
d. Enforce our terms and conditions;
e. Protect our business and that of any of our affiliates;
f. Protect our rights, privacy, safety, or property, and that of our affiliates, you, or others;
g. Allow us to pursue available remedies or limit the damages we may sustain.

Disclosure and Transfer of Personal Data

Within the limits permitted by applicable law, the platform may share your personal data with third parties to help manage our business and provide our services. These third parties include:

Our Business Partners: They will use your personal data according to their own privacy policies. You should review their websites to obtain information on their privacy policies.

Third-Party Service Providers: Such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, event management, customer service, email delivery services, credit card processing, auditing services, and other similar services.

Other Third Parties: In any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), transfer to a third party.

Government or Non-Government Authorities and/or Regulatory Bodies: Disclosure to law enforcement agencies and/or regulatory bodies as required under any applicable law, court order, judicial process, legal process, or regulatory decision applicable within or outside Hong Kong.

Professional Advisors: Including our lawyers and accountants.

Third-Party Service Providers

The platform will collaborate with third-party service providers to offer more service options. For example, the platform will delegate third-party payment services, credit card network acquiring services, or logistics and delivery services to other third-party service providers to provide services. These third-party service providers may provide services to you according to the platform's requirements. In specific situations, third-party service providers may directly request your personal data, and you have the right to decide whether to provide it to them.

Terms for Minors

Users under the age of 18 should obtain consent from a parent or guardian before using the services provided by the platform. The platform's terms of service and online store service terms also specify the identification of registered users. Therefore, the platform does not allow minors to register and use the services without parental or guardian consent and will not deliberately collect personal information from children.

Cookies

The platform website uses cookies technology to provide you with the necessary services. When you first browse this website, a message will pop up at the top of the page informing you of the website's use of cookies. If you continue to use this website, it means you agree to our use of cookies and other data tracking tools. If you do not agree, you can change your browser's acceptance level of cookies in your browser settings. For more information, please refer to the "How to Manage Settings" section below. If you choose to reject all cookies, you may not be able to use some functions of the platform.

How to Manage Settings

To adjust settings, you can modify them in your browser preferences or settings options, such as:
Chrome: Settings > Advanced > Privacy and Security > Cookies
Safari: Preferences > Privacy > Cookies and Website Data
Firefox: Preferences > Privacy & Security > Cookies and Site Data
Internet Explorer: Internet Options > Privacy
Opera: Settings > Privacy > Cookies

Right to Amend Privacy Policy Statement

When you use the services provided by the platform website, the platform will consider you to have read and agreed to this Privacy Policy Statement. The platform reserves the right to amend this Privacy Policy Statement at any time. The amended terms will be updated on the official website, so please check for the latest information regularly. If you continue to use the service after the terms have been amended, it will be deemed that you have accepted the relevant amendments and agree to be bound by the revised terms. If you do not accept the amendments, you should stop using the service.

Kinnso Chatbot

When using the "Kinnso Chatbot", please do not provide any personal or confidential information. By using the "Kinnso Chatbot", you acknowledge and agree to the following:

a. All information you provide via the Kinnso Chatbot will be collected, stored, and used by Kinnso or transmitted to third parties authorized by Kinnso to improve the accuracy and quality of Kinnso’s services.
b. You will be bound by the terms and conditions of the Kinnso Chatbot.

Chat GPT Privacy Policy

1. Personal information we collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal information you provide

We collect Personal Information if you create an account to use our Services or communicate with us as follows:

• Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).
• User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”).
• Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).
• Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
• Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, “Other Information You Provide”

Personal information we receive automatically from your use of the Services:

When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

• Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
• Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
• Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Cookies: We use cookies to operate and administer our Services, and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. For more details on cookies, please visit All About Cookies(opens in a new window).
• Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Services.

2. How we use personal information

We may use Personal Information for the following purposes:

To provide, administer, maintain and/or analyze the Services;
To improve our Services and conduct research;
To communicate with you; including to send you information about our Services and events;
To develop new programs and services;
To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
To carry out business transfers; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated or de-identified information.

We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.

As noted above, we may use Content you provide us to improve our Services, for example to train the models that power ChatGPT.

3. Disclosure of personal information

In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law:

• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
• Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
• Legal Requirements: We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to protect against legal liability.
• Other Users and Third Parties You Share Information With: Certain features allow you to display or share information with other users or third parties. For example, you may share ChatGPT conversations with other users via shared links or send information to third-party applications via custom actions for GPTs. Be sure you trust any user or third party with whom you share information.

4. Your rights

Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

• Access your Personal Information and information relating to how it is processed.
• Delete your Personal Information from our records.
• Rectify or update your Personal Information.
• Transfer your Personal Information to a third party (right to data portability).
• Restrict how we process your Personal Information.
• Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
• Object to how we process your Personal Information.
• Lodge a complaint with your local data protection authority.
• If you are unable to exercise your rights through your account, please submit your request through general@kinnso.ai.

A note about accuracy: Services like ChatGPT generate responses by reading a user’s request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that ChatGPT output contains factually inaccurate information about you and you would like us to correct the inaccuracy, you may submit a correction request through general@kinnso.ai . Given the technical complexity of how our models work, we may not be able to correct the inaccuracy in every instance.

5. Additional U.S. state disclosures

The following table provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in “Personal information we collect” above, how we use Personal Information in “How we use personal information” above, and how we retain Personal Information in “Security and Retention” below.

Category of Personal Information	Disclosure of Personal Information
Identifiers, such as your name, contact details, IP address, and other device identifiers	We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with.
Commercial Information, such as your transaction history	We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to corporate administrators of enterprise or team accounts.
Network Activity Information, such as Content and how you interact with our Services	We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to other users and third parties you choose to share it with.
Geolocation Data	We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to parties involved in Transactions.
Your account login credentials and payment card information (Sensitive Personal Information)	We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their Personal Information:

We don’t “sell” Personal Information or “share” Personal Information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). We also don’t process sensitive Personal Information for the purposes of inferring characteristics about a consumer.

• The right to know information about our processing of your Personal Information, including the specific pieces of Personal Information that we have collected from you;
• The right to request deletion of your Personal Information;
• The right to correct your Personal Information; and
• The right to be free from discrimination relating to the exercise of any of your privacy rights.

Exercising your rights.

To the extent applicable under local law, you can exercise privacy rights described in this section by submitting a request through general@kinnso.ai .

Verification.

In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.

Authorized agents.

You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to general@kinnso.ai .

Appeals.

Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send your request to general@kinnso.ai .

6. Children

Our Service is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Service, please email us at general@kinnso.ai . We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.

7. Links to other websites

The Service may contain links to other websites not operated or controlled by us, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

8. Security and retention

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We’ll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

9. International users

By using our Service, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.

Legal basis for processing.Our legal bases for processing your Personal Information include:

• Performance of a contract with you when we provide and maintain our Services. When we process Account Information, Content, and Technical Information solely to provide our Services to you, this information is necessary to be able to provide our Services. If you do not provide this information, we may not be able to provide our Services to you.
• Our legitimate interests in protecting our Services from abuse, fraud, or security risks, or in developing, improving, or promoting our Services, including when we train our models. This may include the processing of Account Information, Content, Social Information, and Technical Information. Read our instructions(opens in a new window) on how you can opt out of our use of your information to train our models.
• Your consent when we ask for your consent to process your Personal Information for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
• Compliance with our legal obligations when we use your Personal Information to comply with applicable law or when we protect our or our affiliates’, users’, or third parties’ rights, safety, and property.

Data transfers.

Where required, we will use appropriate safeguards for transferring Personal Information outside of certain countries. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.

Data protection officer.

You can contact our data protection officer at general@kinnso.ai in matters related to Personal Information processing.

10. Changes to the privacy policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.